Refund Policy

At EGW Services LLC, we prioritize customer satisfaction and high-quality service. However, we understand there may be cases for refund requests. Below are our terms:

Service Refunds

Incomplete or Substandard Work: Notify us within 7 days if deliverables don’t meet agreed-upon standards. We’ll make revisions where possible.
Client Cancellation: For service cancellations, partial refunds may apply based on project progress.

Non-Refundable Services

Digital goods (e.g., logos, designs) and certain project expenses are non-refundable once delivered.

Requesting a Refund

Submit requests to support@egwservicesllc.com within 7 days of delivery. We’ll respond within 5 business days.

Refund Process

Approved refunds are processed to the original payment method, appearing within 10 business days.

Disputes

For unresolved issues, we encourage open discussion to reach a fair solution.

Policy Changes

EGW Services LLC reserves the right to modify this policy, and changes will be updated on this page.

For questions, contact us at support@egwservicesllc.com.